What drivers can submit
- Problem description and fault category.
- Photos of the issue.
- Mobile GPS location or typed address.
- License plate, trailer ID or vehicle token.
- Contact details for follow-up.
Driver reporting
Let drivers report fleet issues from the road.
Give drivers a simple external form to report vehicle or trailer problems without exposing your customer list or internal dispatch system.
How it helps dispatch
Reports go directly into the case list, where the dispatcher can review, assign a partner or technician, send customer updates and close the case when resolved.
For QR-based vehicle links, the form can already know which vehicle or trailer the report concerns.
1
Scan or open link
The driver uses a public report link or QR code.
2
Add photos and location
The report includes practical information for dispatch.
3
Case is created
The report lands directly in Fleet Repair Desk.
4
Repair is coordinated
Dispatch assigns the correct partner or technician.