Built for repair dispatch
- Case list sorted by SLA timer and status.
- Map view for active cases, partners and technicians.
- Locking so only one agent edits a case at a time.
- Technician view for assigned work.
- Partner capability setup linked to fault codes.
Rule-based technician suggestions
Fleet Repair Desk can suggest technicians using location, fault code and partner capability data. This is rule-based logic, not AI, so dispatchers stay in control.
Later, customers can decide how much automation they want.
